Standard US shipping always complimentary

EXCHANGES AND RETURNS


EASY EXCHANGE AND RETURNS
You can exchange or return any eligible product postmarked within 21 days from its shipping date. (i.e. if your email says that your item was shipped on 11/1, your return must be postmarked no later than 11/22). Eligible products are unused, in the same conditions in which they were received, and accompanied by a receipt or proof of purchase. Once we receive and inspect your returned item, we will notify you via email to let you know if it meets the above mentioned standards of eligibility. If it does, we will gladly process your requested exchange or refund. If it doesn't, we will not.

LATE OR MISSING REFUNDS
If you haven’t received a refund yet: 1) check your bank account again. 2) contact your credit card company, it may take some time before your refund is officially posted. 3) contact your bank, there is often some processing time before a refund is posted. 4) if you’ve done all of this and you still have not received your refund yet, please contact us at shop@reginanemni.com.

SALE ITEMS
Only regular priced items may be refunded, sale items cannot be refunded.

GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

RETURN ADDRESS for the CASUALISSIMI COLLECTION ONLY
Please return items that are part of the Casualissimi collection to:
Regina Nemni Inc.
2 Wurz Avenue
Yorkville, NY 13495

RETURN ADDRESS for ALL COLLECTIONS EXCEPT THE CASUALISSIMI COLLECTION
Please return all items except those that are part of the Casualissimi collection, to:
Regina Nemni Inc.
305 W Broadway #122
New York, NY 10013

If you are returning multiple items and are not sure which address to use, please contact us via our website.

COST
You are responsible for the shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.